I haven't been contacted to arrange delivery yet

You will receive a tracking email to follow the progress of your delivery.

Please check your junk mail or spam folder, as some emails may end up there by mistake.

If you still haven't received anything, you can find your tracking link in your sweeek customer account, once you have selected your order, you can click on "track the package".

Please note: Only our delivery partners BJS and DX will be in touch within 48 hours to propose a delivery date after you have processed your order, if your purchase is in stock. If your product is in pre-order, it will be dispatched the day after the stock becomes available.

To contact or track directly:

BJS Home Delivery: [phone]

Parcelforce: https://www.parcelforce.com/track-trace

DX: http://www.dxdelivery.com/

Please have your parcel or shipment number ready so that the carrier can identify you quickly.

Did this answer your question?

If not, fill out our CONTACT FORM and our team will be happy to help!